If your computer meets the minimum system requirements, use the following methods to work around this issue. If you are prompted to restart your computer, click Yes.
On the Performance tab or on the Troubleshooting tab, move the Hardware Acceleration slider all the way to the right (the Full position).Click the Settings tab, and then click Advanced.If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.Ĭlick Start, click Run, type desk.cpl, and then click OK. To do this, follow the steps for your version of Windows.Ĭlick Start, type display in the Start Search box, and then click Display Properties in the Programs list. Method 1: Configure Hardware Acceleration to use the Full settingTo do this, follow these steps: If they are, see your product documentation to complete these steps.
Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. To resolve this issue, use the following methods in the order in which they are presented.
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